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Warren, Other Senators Want MOHELA Held Accountable For ‘Failures’

 

Democratic Senators urge Education Secretary to hold MOHELA, a student loan company, accountable for failures including incorrect bills and poor customer service. Despite $7.2 million withheld for billing errors, senators deem it insufficient. MOHELA, worst-performing of four federal loan managers, is transferring over 1 million accounts to other servicers. Senators request briefing by May 22.

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